Support


In case of any technical problems, please try to solve it first by consulting your manual or on-line help, which may already have the answer. If not, our regular online support is available at all times to our users.

You will find our or your representatives (email) addresses and telephone numbers here.
Please always state the exact information! When consulting us, make sure you have the following information at your fingertips where possible, or send it to us in writing so that we can process your query as quickly as possible:

  • Software type
  • Type and version of operating system (e.g. Windows 98, Windows XP with SP 1)
  • Is the problem reproducible? If so, how?
  • Software version

Software Updates
Our latest software updates can be obtained from the download section of our Italian homepage. Ask to your dealer for registration details