In case of any technical problems,
please try to solve it first by consulting your manual or on-line
help, which may already have the answer. If not, our regular online
support is available at all times to our users.
You will find our or your representatives (email) addresses and
telephone numbers here.
Please always state the exact information! When consulting us, make sure
you have the following information at your fingertips where possible, or
send it to us in writing so that we can process your query as quickly as
possible:
- Software type
- Type and version of operating system (e.g.
Windows 98, Windows XP with SP 1)
- Is the problem reproducible? If so, how?
- Software version
Software Updates
Our latest software updates can be obtained from the download section of our
Italian homepage. Ask to your dealer for registration details |